We undertake SERVICE DESIGN PROJECTS! We design or re-design services for social impact.
...but what is a Service Design Project?
A Service Design Project is a tranformation process. It starts from identifying a need. It answers questions such as; How can I embbed new technologies in my organization? How can i better serve the needs of citizens? How can Ι improve the way my unit works?
Starting our journey, the first step is to question everything. Why this need came about? Is this the true cause of the issue? What was it that led to addressing an expert? The mindset is solve the correct problem and then solve the problem correctly.
As the project progresses you will find that with the the creative and collaborative methodologies it challenges core habbits of the organization leaving its mark imprinted towards a more inclusive, human-centered and open organization.
In the end the deliverable is not only a final product or service but a renewed mindset!
Wanting to understand more about what we do and how we do it? Wondering how can we collaborate? Check our SERVICES page or CONTACT US for more information!