We are back!
Join us at our second event. This time we are hosting LIVE in Athens (!!) Hazel White and Mike Press from Open Change (Scotland, UK)
A quick overview of the event
At the first half of the event Hazel and Mike will present some of the projects they have worked on and explain the method followed to apply service design in order to (re)design public and social service. Their clients range from government and public sector organizations to social enterprises and businesses. Their approach towards service design can be summed up in the following:
"We believe that the power to re-imagine how we work lies within the people who use, deliver and commission services. We work with government, health services and business to harness service providers and users skills and knowledge to develop more efficient, useful and desirable ways of working."
The second half of the event will be again a hands-on workshop. Service design is all about doing - not talking and we embrace this approach. We want you to experience in practice specific methods and service design tools so as to feel more empowered to drive change in your work!
We will present the RIP + MIX method and you'll use it in order to design new service solutions. RIP + MIX is an ideas generation method that has been developed by Hazel White and Mike Press in collaboration with Deutsche Telekom - Berlin. It is a fast, effective and engaging tool that transforms thinking by encouraging creativity and innovation in non-designers by 'ripping and mixing' attributes of 'pleasurable experiences' with 'pain points' from their own organisations. The method has been used to help (among others) nurses, financial analysts, social entrepreneurs, product designers, accountants, hospital consultants, representatives and business startups to think creatively. It can be used by teams or individually.
Why come along?
- Meet, collaborate and share ideas with new people
- Learn more about a design-based approach to solving problems
- Learn and practice service design methods
- Pick up loads of new ideas and work practices
- Have fun (and maybe a drink)!
Places are limited hurry-up and buy your FREE ticket!